State Farm® Insurance Agent Derek Leathers

"Thank you so much Kari! I have loved working with you!"

"We are so happy you had a great experience with Derek Leathers State Farm agency. We appreciate you!"

"Thank you for the recommendation. Happy to help! "

"Thank you so much for the review! It was great speaking with you and getting the right plan in place for you. We appreciate you!"

"Thank you Jayson! It was a pleasure speaking with you. We are happy to help! Welcome to the Derek Leathers Insurance Agency! "

"Thank you, Austin! I am glad we can be of service to you. Welcome!"

"Thank you so much for taking the time to share your positive experience with our insurance agent. We are thrilled to hear that she provided you with excellent service and made sure you were aware of all our offers and deals. We strive to create pleasant and respectful environment for our customers, and it's wonderful to know that your agent was able to meet those expectations. Your kind words are greatly appreciated, and we'll make sure to pass on your feedback to Heather. We are grateful to have you as a valued customer, and we look forward to continuing to provide you with the best insurance solutions that work for you. "

"Thank you so much! Im so happy to help you! Welcome to the agency family!"

"Thank you for taking the time to share your experience with our agency. We appreciate your feedback and apologize for any inconvenience caused during your interactions with our office. We understand that your preference was to have more direct and in-person communication with your insurance agent, and we apologize if the phone-based interactions did not meet your expectations. We strive to provide personalized and convenient service to all our clients, and we apologize if we fell short in your case. Regarding the issue with your policy options, we apologize for any confusion caused. Our intention was to provide you with the necessary information and options to address your situation, and we regret if this was not adequately communicated to you during the phone conversations. We apologize for any frustration caused by the need for follow-up calls. For clarification, insurance companies will need to qualify you for discounts and coverages and receive your approval prior to placing them on your policy without your permission. All auto policies come with above average discounts you qualify for, but anymore not standard discounts, we would of course need to discuss with you. Hope that clarifies your statement. We appreciate your suggestion to reduce your policy without the need for additional conversations. We understand your time is valuable, and we will take this feedback into consideration to improve our processes and ensure a smoother experience for our clients. Upon review, we are not locating your policy or information serviced by our book of business. If you can reach out to us directly with you concerns, we will then have an ability to locate your account and provide with our excellent service. Our agent's name is also spelled Derek Leathers for clarification. We dont require you pay your policy in full either. Im not sure if the communication was misinterpreted or relayed in this format incorrectly, but would like to resolve this regardless if you seem fit. Thank you again for bringing these concerns to our attention. We value your feedback, and we are committed to continuously improving our service. We are interested more in learning about you and your relationship with our office. If you have any further questions or concerns, please feel free to reach out to us directly."

"Thank you Luke! It was great chatting the other day with you! Thanks for your recommendation!"

"Thank you for the review! Thank you for being a valued customer!"

"Thank you for the review! We appreciate it!"

"We are glad your experience has been positive. We appreciate your review!"

"We appreciate that, Matt! Thank you for the review. It means a lot to us and our potential customers. "

"Thank you very much!"

"Heather is great! Thank you for the recommendation!"

"Thank you! "

"We appreciate your review and business! We are happy to navigate the insurance world with you. "

"It has been a pleasure to know you. We all appreciate your business and you are an excellent customer and friend of our agency! Thank you for the review!"

"Thanks Morgan! Heather is the best! Thanks for giving her a shout out! I know we are thrilled to have her on our team. "

"Thank you very much! Let us know how we can help in any way! We appreciate you! "

"Thank you for the recommendation! Our team is awesome and will always be here for you when you need us. "

"Thank you so much for the recommendation. It has been great working with you! Thank you for being a great customer!"

"Thank you for the compliment! We truly appreciate your business and relationship. We are here to help in any way we can. "

"We are so glad we can help with your insurance needs! We look forward to helping you and your family in the future. "